Testimonials
Reviews of Eco-Pro Carpet & Upholstery Cleaning on Google and Yelp.
You satisfaction is our top priority. EcoPro cares about the quality of our cleaning services performed by technicians. We aim to be the highest rated and the best carpet and upholstery cleaning company in Chicago and suburbs. Check our reviews from our happy customers from Google and Yelp.
Google reviews
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Zoe JonesI have had them back yearly and will continue to do so. They do a very thorough job cleaning and get even tough, old stains out, everything looks refreshed (without harsh chemicals). They are responsive, come when they say they will, and charge what they say they will.
Karen KallasExcellent company. Prompt and great customer service along with reasonable pricing. They did a great job of cleaning . I would highly recommend!
Michael AndersonOur living carpet & furniture was badly in need of a thorough cleaning before moving. Found ECO PRO Carpet Cleaning through references on a neighborhood online group. They didn’t disappointed! Finding a time was easy & efficient, they arrived when promised, did an amazing job on our furniture & carpet .. they all look brand new! The best!
Eric StalterI love how fast they got back to me and scheduled my appointment. They are awesome at communicating, very professional, and have done a fantastic job with my carpets (twice).
Tom HeaneyEcoPro is a very professional business. They quickly responded to our questions about their services and cost. They scheduled their service at a convenient time for us and sent a reminder the day before their appointment. They arrived at the scheduled time and explained how they would perform the work needed. The work was done in about 1 hour. The rugs and upholstery look great. This was much better than sending things out to be cleaned. We are looking forward to using their services, again.
Broadway Dental Co.I used ecopro to clean the carpets at my dental office today. This is a service I usually have done twice a year. This was my first time using them and they were by far the most thorough company. They vacuumed, pre-soaked, scrubbed, and then steamed cleaned all the carpets. As a dentist, I really appreciated their attention to detail and level of service. They even cleaned one of our desk chairs for free when they noticed a stain on it. I’d 100% recommend ecopro to anyone in Chicago looking to clean their carpets and rugs!
Gulnara IkramovaI highly recommend this company for carpet/rug cleaning. Very professional and efficient team. The service was superb!
angie fieldVery professional and fast! I appreciate the fact that they arrived when they said they would. Great work. Will recommend and use them again.
Yelp reviews
Write a reviewEXCELLENT9 reviews onVerified
Mel B.Great service. They arrived to my apartment building on time and got right to work. They were very professional and explained each step of what they were doing. I'm not sure how much of a deep clean their products do, but I would recommend them for light odors and general maintenance cleaning. I will use them again if I get the chance.Verified
Lisa L.This company is all around wonderful! Communication was prompt, quotes were more than fair, and they were able to work around our availability and come out within a day of requesting their services. The guys that came out to clean were kind, skilled, fast, and mindful of Covid safety. They did a great job cleaning our carpeted rooms, rugs, and even took on cleaning our large sofa last minute. It was also reassuring to know that all their cleaning solutions are safe for kids and pets. Highly recommended!Verified
Mark F.The guys who came out were here on time and jumped right into the cleaning, very professional and explained to me exactly what they were going to do and explained what they did after the cleaning. I do intend to call them to clean to linen arm chairs in the future and hardwood cleaning.Verified
Victoria S.Had them out to clean common stairs in our condo building. They were extremely communicative, punctual, and efficient. They were friendly to us and our dogs. Their cleaner is eco friendly and smells great. Would absolutely recommend and use again.Verified
C J.I had a great experience using this company. The quote and reservation process was simple. They are very responsive. The crew showed up on time and were friendly. They told me exactly what they were going to do before they started and why. I am very happy with the result. I would highly recommend them.Verified
Jen L.Seamless process from booking to completion...and my couch and chair look amazing! I made my appointment via text (with confirmation via email) which is great for me as I'm horrible about calling to make an appointment. They arrived on time and were friendly, professional, knowledgeable and the result was excellent. My couch is fabric and was pilling which they proactively suggested a $10 tool from amazon. Between the cleaning and the pilling remover, my couch looks brand new again. I'll definitely be using Ecopro in the future..and you should to!Verified
Antonia S.Replied super fast to my request for a quote. And the service men came right on time and were clearly knowledgeable - checking the furniture thoroughly for tough stains and making sure they used the correct solution for the fabric (I was nervous bc the couch was expensive). I also decided (on the spot) to see if they could do the carpet in another room, and even though it was their last appt of the day they were very helpful and stayed longer to do the extra work. Everything looks and smells good!Verified
Kimberly F.I called this company last minute to do some upholstery and mattress cleaning. They were extremely responsive and cooperative when arranging a scheduled time for the cleaning. The technician that came out was very professional and efficient. The service was fantastic for a very fair price, and upholstery/mattress cleaning was superb! I highly recommend this service.Verified
Bob S.I've used Ecopro Carpet Cleaning service twice now, both times in high-rise residences on N. Sheridan Road in Chicago. Operator with clean/modern equipment dropped off and picked up at the back of the building (no parking required), then moved in and out in single trips. Entire carpet pre-moistened prior to steam cleaning, with special attention to particularly soiled areas. All carpets and love seat came through with flying colors. Informed and courteous operator. Remarkably low price and paid by check as CC would have involved a small additional charge to offset cost to the company. Could not have been more pleased!
It’s my pleasure to recommend this company to my friends and neighbors. I was using EcoPro Carpet Cleaning services for the last 2 years and I am extremely pleased with their work. Always on time, showing high quality of work and very polite with my family. Thanks a lot.
Your guy was great and charged exactly what was quoted. No additional fees for stain removal or odor treatment. My mattress looks amazing.
I’ve scheduled an appointment on the web site via online chat. It was very easy and competent. I got an estimate in a minute and the cleaning was provided same day. My old loveseat was full of pet hair, stains and bad smell. They sent to me a very pleasant guy. He cleaned my loveseat as well as an armchair. I didn’t believe my eyes. I thought that I got a new loveseat. Totally clean, no pet hair, no odor. He applied some fabric refresher that smells so nice. I’m very happy.
This is my second time using your company services. You cleaned my couch before and did such a wonderful work that I called you again to have my carpets cleaned this time. I have 3 kids and they always playing on the floor, so I need my carpets to be very cleaned and sanitized. This is exactly what I got after your cleaning guy. He arrived on time and was very polite. Thank you for doing this for me and my family.
The cleaning technician arrived on time. Very positive and polite. He moved all light furniture, worked quickly but very professional. Some spots on my carpet I thought would never come out, they did. I will definitely recommend this company to my friends.
When I called the company to schedule service, the lady on the phone said they could do it the same day. It was amazing. I was so pleased with the results and the way how professional it was done. My carpet in the living room had not been cleaned in a few years and was heavily soiled with stains. The guy explained to me how the process is going on. Now my carpet looks like new, I didn’t expect that.
It took time to do the job right, our carpets were very dirty. But now looks like new again. It was our first time dealing with so kind, honest and professional cleaning guy. Carpets were cleaned without rushing and all stains were removed. He treated only top surface of carpets so they dried very fast. We have already recommended them to our friends and neighbors.
I have had many carpet cleaning experiences in my life and this service has been the best one. The technician came very next day, as I requested. I was needed to clean my carpets in a bedroom and living room. All work was done with care. Now I feel like I have new carpets. All stains are gone, the color is very new and even texture feels like in the beginning. Thank you for doing this for us.
EcoPro did a really great job. I never realized how dirty my carpet was. The cleaning technician cleaned my old wool Berber carpet that was very badly stained and smelled. The guy was knowledgeable and pleasant. Now my carpet smells amazing and looks like I just bought it. Thank you very much.
They came late for 15 min and I didn’t get any calls or texts regarding that. But they really did a great job. My daughter peed on our bed and I called Ecopro. I scheduled an appointment for the same day. That was really wow, cause normally you need to wait 2-3 days. And now I’m impressed, my mattress smells amazing and no stains at all. I will definitely use your services again.
The cleaning guy did a fantastic job. He came on time, very punctual and had excellent customer service. Everything that I requested were perfectly done and with care. My fabric couch looks very clean, like brand new. I will definitely be using your company again as well as recommending you to my friends.
This was my first experience to use your service, but I will definitely be calling the near future for other services. The cleaning technician came to clean our mattress. It was badly stained and dusty, because we didn’t use it for some time. I can say that now our mattress very clean, with fresh smell and almost no stains. I believe that some very-very old stains are not possible to remove. And I was informed about that. This company is professional and knowledgeable. Even the lady on the phone was extremely polite and friendly. Thank you guys.
I got prompt and professional service. No extra charges, just what was given on the phone.
The cleaning guy was at my apartment on time, did a great job, and left everything neat and very clean. He steamed my carpets and my armchair. The price was reasonable too. I’m very happy with his work.
I got an estimate via online chat, very fast and professional. I schedule an appointment for the coming weekends. The guy came and cleaned my carpet. Now there are no stains, no bed smell and no pet hair. I can let my baby play on a carpet, because I know it’s totally safe and very clean (they didn’t use any chemicals, just eco-friendly shampoo). Thanks a lot for your service.
I ordered leather sofa cleaning and got an excellent work and service. A guy manually cleaned and did the deodorizing for my standard sofa. It looks new and leather became very soft. I had a few stains and they all came out. Great job!
A Cleaning Technician arrived 10 min early and did a great job on my carpets cleaning. He was fast, efficient and qualified. The price was extremely reasonable. Very happy with the whole process. And I no need to buy new carpets thanks to your company.
After reading the testimonials, I decided to ask my questions via their chat service at 5:33am. My questions were answered immediately by Kate or Katie, she asked for my zip code and then quoted me a price. I am going to have my queen sized mattress cleaned in a few weeks. Excellent customer service.
Company have offered fast and proffesional services. I wish they provide tile and grout cleaning as well.